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Assistant Executive Director

Charlene Marsh

Assistant Executive Director Charlene Marsh knows everything about obtaining your Illinois license, CE, membership, and Convention.  She loves to help!



Business & Finance Manager

Patricia Troyer

Patricia Troyer will answer any questions about member dues, CE & Convention registration, accounts payable, and other general office questions.



Membership & Communications Representative

Katie Lewis

Katie Lewis lives and breathes membership services and communications. She is our resident wiz on social media, the website and our publications.  


Administrative Assistant

Brittany Credille

Brittany Credille is the friendly voice you hear on the other end of the phone when you call the IOA office.  She is involved in everything IOA related and knows who you need to contact to get your answers; please hold while she transfers your call. 

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